Privacy Policy
AIPOS LAB INC. · Last updated: August 24, 2026
AIPOS LAB INC. ("AIPOS LAB", "we", "us") operates Carte POS, a restaurant point-of-sale and online ordering platform. This Privacy Policy explains what information we collect, how we use it, and the choices you have.
Information we collect
- Contact information you provide directly — name, business name, email address and, if you choose to provide it, a mobile phone number.
- Order information processed on behalf of restaurants using Carte POS, such as order contents, order status and receipts.
- Usage information such as pages viewed and basic device information, collected to operate and improve the service.
How we use information
We use the information above to provide and support the Carte POS service, to respond to enquiries, to deliver order confirmations and receipts, and to send operational or account notifications to the people who have asked to receive them.
SMS / Text messaging
When you provide your mobile number and give consent, AIPOS LAB INC. may send you SMS text messages related to your order or your account, including order confirmations, order status updates, digital receipts, and operational or account alerts. We do not send marketing or promotional text messages.
We do not sell, rent, or share mobile phone numbers with third parties. Mobile information collected for SMS purposes will not be shared with third parties or affiliates for marketing or promotional purposes. All of the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Consent to receive text messages is never a condition of purchase or of using our services. You may opt out at any time by replying STOP to any message. Reply HELP for assistance, or contact us at info@aiposlab.com. Message frequency varies. Message and data rates may apply.
Sharing of information
We share information only with service providers who process it on our behalf in order to run the service, and only to the extent necessary. We do not sell personal information. We may disclose information where required by law.
Cookies
Our website uses cookies and similar technologies to keep the site working correctly and to understand how it is used. You can control cookies through your browser settings. Disabling cookies may affect parts of the site.
Data retention and security
We retain personal information for as long as needed to provide the service and to meet our legal and accounting obligations, and we apply administrative and technical safeguards appropriate to the sensitivity of the information.
Your choices
You may request access to, correction of, or deletion of your personal information, and you may withdraw consent to text messaging at any time. Contact us using the details below.
Contact us
AIPOS LAB INC.
327D – 4501 North Road, Burnaby, BC V3N 4R7, Canada
info@aiposlab.com · (778) 907-8907